Our service portfolio in the field of digital business consulting
A strong foundation: With our 360-degree digital excellence, we develop the optimal set-up for you.
Our end-to-end approach ensures maximum customer centricity in the long term. To achieve this, we work with you to build the best possible foundation for your business: organisationally, structurally and technologically. Our experts develop tailored solutions to meet your specific needs and challenges.
Holistic process optimisation: Optimising all business processes across multiple departments.
Customer-centric strategies: Developing strategies for long-term customer loyalty.
Technology Consulting and Integration: Seamlessly integrate innovation with existing systems.
Data-driven decision making: Using advanced analytical tools to make informed decisions.
End-to-end support: Supporting implementation and ongoing optimisation.
This approach ensures that silos are broken down and all parts of your organisation are perfectly aligned to deliver the best results and ensure sustainable success.
Our holistic, end-to-end approach to the perfect customer journey combines our four core services:
1. Commercial excellence: maximizing sales potential
In the area of commercial excellence, we focus on maximizing your sales potential and strengthening customer loyalty. Our services include the development of strategies for loyalty programs, lead generation and marketplace strategies as well as the design of seamless omnichannel strategies.
Customer loyalty strategies: Analysis and concept development for customer loyalty programs.
Lead generation strategy: Strategies for customer acquisition.
Marketplace Strategy: Development and implementation of marketplace strategies.
Website Strategy: Development of your digital presence.
Seamless Omnichannel Strategies: Design of a seamless omnichannel experience.
2. Business expansion: Tapping into new markets and opportunities
In the area of Business Expansion/New Business, we support you in identifying and tapping into new business opportunities. Our experts develop individual internationalization strategies and help with the digitalization of your business models.
Internationalization: The development and implementation of internationalization strategies.
Market Expansion Strategies: Strategies for market expansion and the development of new business models.
3. Operational efficiency: increasing efficiency and effectiveness
Our services in the area of operational excellence aim to increase the efficiency and effectiveness of your business processes. We offer comprehensive analyses and develop tailor-made concepts for process optimization and target operation modelling. Our experts support you in the digitalization of your business models and transformation strategies to ensure long-term improvements.
Process Optimization: Analysis and concept development for the optimization of business processes.
Target Operating Modeling: Development and implementation of target operating models.
Digitalization of Business Models: Support in the digitalization of existing business models.
Transformation Strategies: Strategic consulting for transformation processes.
4. Core Tech Strategy: Making the most of innovations
AI Strategy: Concept development and implementation of AI strategies.
Venture Clienting: Analysis, expertise and research in the field of venture clienting with a focus on artificial intelligence.
Platform Strategy: Development of platform strategies.